What should psychologists inform patients about if they intend to use a collection agency?

When psychologists consider using a collection agency for unpaid bills, they have an ethical obligation to inform their patients about this decision and provide them with an opportunity to settle their accounts. This principle is rooted in the recognition of patients’ rights and the importance of maintaining a respectful and transparent therapeutic relationship. Informing patients allows them to understand the process and gives them a chance to fulfill their financial responsibilities before any further actions are taken.

This responsibility aligns with professional standards that prioritize the welfare and dignity of patients. It ensures that patients are aware of the potential steps being taken regarding their financial obligations, thereby maintaining trust within the therapeutic relationship. Providing this information is crucial as it upholds the ethical principles of integrity and respect for patients.

The other options, while they touch on various aspects of patient interactions, do not capture the essential requirement of communication regarding the use of a collection agency in a manner that respects patients’ rights and fosters an open dialogue about financial matters.