What should psychologists inform patients about if they intend to use a collection agency?

When psychologists intend to use a collection agency, it is essential to inform patients and provide them with an opportunity to settle their account before this action is taken. The ethical guidelines that govern psychological practice emphasize the importance of transparency and patient autonomy, which includes notifying patients about potential financial repercussions. This approach promotes trust and respect within the therapeutic relationship.

The rationale behind this requirement is rooted in the concepts of informed consent and the ethical obligation to act in the best interests of the patient. By alerting patients about the intention to involve a collection agency, psychologists allow patients the chance to rectify the situation, ensuring they are informed of their financial obligations and can respond accordingly. This protects the client's rights and fosters a collaborative atmosphere for resolving payment issues.

In contrast, other options do not encompass the necessary ethical considerations of informing patients prior to employing a collection agency. For instance, while sharing treatment records can be a concern, it lacks the direct relevance to the financial arrangements at play. Discontinuing services or mentioning potential additional fees may be part of the broader context, but they do not address the vital first step of giving patients notice about the collection process itself. Thus, the emphasis on prior notification to patients before escalating debt collection underscores the importance of ethical practice in psychology.